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Privacy Policy

 

Last Updated: 22 June 2026

1. Introduction

Dar Al Manal Services FZ-LLC trading as Al Manal (“we,” “us,” or “our”) is committed to protecting your privacy and personal data. This Privacy Policy explains how we collect, use, store, share, and protect your personal information when you visit our website https://almanal.me/ (the “Site”), register for our programs, or interact with us through any of our communication channels.

This Privacy Policy is issued in compliance with the UAE Federal Decree-Law No. 45 of 2021 on the Protection of Personal Data (the “PDPL”) and its Executive Regulations.

By using our Site or Services, you acknowledge that you have read and understood this Privacy Policy. Where we rely on consent as a legal basis for processing, we will obtain your explicit consent at the relevant point of data collection.

2. Who We Are

Dar Al Manal Services FZ-LLC (trading as Al Manal) is a licensed Free Zone entity in the United Arab Emirates providing investment education programs designed for women in the UAE.

Data Controller Contact Information: Email: hello@al-manal.me Website: https://almanal.me/

For any questions or requests regarding your personal data, please contact us at the email address above.

3. Personal Data We Collect

We collect the following categories of personal data depending on how you interact with us:

3.1 Information You Provide Directly

  • Registration and Account Data — Full name, email address, phone number, and country of residence
  • Payment Data — Billing information and payment details (processed securely through our third-party payment provider; we do not store full credit/debit card numbers)
  • Communication Data — Messages, enquiries, and correspondence you send to us via email, contact forms, or WhatsApp
  • Discovery Call Data — Information you share during free discovery calls, including your investment goals and experience level
  • Community Participation Data — Messages, comments, and interactions within the WhatsApp group

3.2 Information Collected Through Program Participation

  • Live Call Data — Your name, voice, image, and contributions captured during recorded live video sessions
  • Platform Usage Data — Your progress through course modules, login activity, and engagement with program materials

3.3 Information Collected Automatically

  • Website Usage Data — IP address, browser type, device information, operating system, pages visited, time spent on pages, and referring URLs
  • Cookie Data — Information collected through cookies as described in our Cookies Policy

4. How We Use Your Personal Data

We use your personal data for the following purposes:

Purpose Legal Basis
To process your registration and create your account Performance of a contract
To deliver our educational program and course materials Performance of a contract
To process payments and manage billing Performance of a contract
To conduct live video calls and post recordings on the platform Consent (provided at enrolment)
To add you to the WhatsApp group and facilitate community engagement Consent (provided at enrolment)
To communicate with you about program schedules, updates, and reminders Performance of a contract
To respond to your enquiries and provide customer support Legitimate interest
To send marketing communications about future programs or services Consent
To improve our Site, Services, and user experience Legitimate interest
To comply with legal obligations and resolve disputes Legal obligation
To protect the security and integrity of our Site and Services Legitimate interest

5. How We Share Your Personal Data

We do not sell your personal data to third parties. We may share your personal data with the following categories of recipients only as necessary to deliver our Services:

5.1 Service Providers

  • Payment Processors — To securely process your payments (e.g., Ziina, or other payment gateway providers)
  • Video Conferencing Providers — To host live calls (e.g., Zoom, Google Meet)
  • Website Hosting Providers — To host and maintain our Site
  • Email Marketing Platforms — To send program-related communications and, where you have consented, marketing emails

5.2 Platform Participants

  • Other Enrolled Participants — Your name and contributions may be visible to other participants during live calls, in posted recordings on the platform, and within the WhatsApp group. Your phone number will be visible to other WhatsApp group members as per WhatsApp’s standard functionality.

5.3 Third-Party Platforms

  • WhatsApp (Meta Platforms, Inc.) — For community communication. WhatsApp’s own privacy policy governs how they process your data.
  • Social Media Platforms — If you interact with us through our social media pages (Facebook, Instagram, LinkedIn), those platforms process your data according to their own privacy policies.

5.4 Legal and Regulatory Disclosures

We may disclose your personal data if required to do so by law, regulation, legal process, or governmental request, or to protect the rights, property, or safety of Dar Al Manal Services FZ-LLC, our participants, or others.

6. International Data Transfers

Some of our service providers (such as video conferencing platforms, email marketing tools, and payment processors) may process your data outside the United Arab Emirates. Where your personal data is transferred internationally, we ensure that appropriate safeguards are in place in accordance with the PDPL, including:

  • Ensuring the receiving country provides an adequate level of data protection as recognised by the UAE Data Office
  • Implementing appropriate contractual clauses or data protection agreements with the receiving party
  • Obtaining your explicit consent where required

7. Data Retention

We retain your personal data only for as long as necessary to fulfil the purposes for which it was collected, or as required by applicable law. Our retention periods are as follows:

Data Category Retention Period
Registration and account data For the duration of your account plus 2 years after your last interaction with us
Payment and transaction records 5 years (as required by UAE financial record-keeping regulations)
Live call recordings posted on the platform For the duration of the program cycle or as determined by Al Manal
WhatsApp group messages For the duration of the active program cohort
Communication and enquiry data 2 years from the date of last correspondence
Website usage and cookie data As specified in our Cookies Policy
Marketing consent records For as long as consent remains active, plus 1 year after withdrawal

When personal data is no longer required, we will securely delete or anonymise it.

8. Data Security

We implement appropriate technical and organisational measures to protect your personal data against unauthorised access, alteration, disclosure, or destruction. These measures include:

  • Secure, encrypted connections (SSL/TLS) on our Site
  • Access controls limiting who within our organisation can access personal data
  • Secure third-party service providers with their own data protection measures
  • Regular review of our data handling practices

While we take all reasonable steps to protect your data, no method of transmission over the internet or electronic storage is 100% secure. We cannot guarantee absolute security but are committed to protecting your information to the highest standard practicable.

9. Your Rights Under UAE Data Protection Law

In accordance with the UAE Federal Decree-Law No. 45 of 2021, you have the following rights regarding your personal data:

  • Right of Access — You have the right to request a copy of the personal data we hold about you
  • Right to Rectification — You have the right to request correction of any inaccurate or incomplete personal data
  • Right to Erasure — You have the right to request deletion of your personal data, subject to any legal obligations requiring us to retain it
  • Right to Restrict Processing — You have the right to request that we limit how we use your personal data in certain circumstances
  • Right to Data Portability — You have the right to request your personal data in a structured, commonly used, machine-readable format
  • Right to Object — You have the right to object to processing of your personal data based on legitimate interests
  • Right to Withdraw Consent — Where processing is based on your consent, you have the right to withdraw that consent at any time. Withdrawal does not affect the lawfulness of processing carried out prior to withdrawal

How to Exercise Your Rights

To exercise any of these rights, please contact us at hello@al-manal.me. We will respond to your request within 14 days. We may need to verify your identity before processing your request.

If you are not satisfied with our response, you have the right to lodge a complaint with the UAE Data Office.

10. Marketing Communications

We will only send you marketing communications (such as information about future programs, events, or services) if you have given us your explicit consent to do so.

You can withdraw your consent to marketing communications at any time by:

  • Replying “Unsubscribe” to any marketing email
  • Contacting us at hello@al-manal.me

Withdrawing consent to marketing will not affect your participation in any active program or the delivery of program-related communications.

11. Children’s Data

Our Services are designed for individuals aged 18 and above. We do not knowingly collect personal data from anyone under the age of 18. If we become aware that we have inadvertently collected personal data from a minor, we will take immediate steps to delete that information. If you believe we may have collected data from a minor, please contact us at hello@al-manal.me.

12. Cookies

Our Site uses cookies to enhance your browsing experience. For detailed information about the cookies we use and how to manage them, please refer to our Cookies Policy available on our Site.

13. Third-Party Links

Our Site may contain links to third-party websites or services. We are not responsible for the privacy practices or content of these external sites. We encourage you to read the privacy policies of any third-party sites you visit.

14. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. Any changes will be posted on this page with an updated “Last Updated” date.

Where changes are significant, we will make reasonable efforts to notify you via email or through a prominent notice on our Site. Your continued use of our Site or Services after any changes constitutes your acceptance of the updated Privacy Policy.

15. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or how we handle your personal data, please contact us at:

Dar Al Manal Services FZ-LLC Trading as: Al Manal
Email: hello@al-manal.me
Website: https://almanal.me/

This Privacy Policy is governed by the laws of the United Arab Emirates.